About FlyHandled
FlyHandled is an app that tracks your flights for free and helps you claim compensation when a flight is delayed, cancelled or you are denied boarding. Checking a flight is free. If we handle the claim, the fee is 25% of what the airline pays, VAT included, and nothing if it pays nothing.
Checked 9 Oct
How we work
We check the flight against the rules in force, first of all EU Regulation 261/2004, and tell you what you are owed.
If you want us to handle it, we send the claim to the airline, deal with the replies and follow up. If needed, we go to the national enforcement body, in Romania ANPC, and then to court through our partner lawyer. You pay nothing in advance.
You can also claim yourself, for free. Every guide tells you how.
The fee
25% of the compensation, VAT included, plus 15% only if it goes to court; both only if the airline pays. Nothing up front.
Where the information comes from
From the text of Regulation 261/2004 on EUR-Lex, from the judgments of the Court of Justice of the EU each guide cites, from ANPC for Romania and from the UK Civil Aviation Authority (UK CAA) for the UK rules. Each guide lists its sources and the day we checked them.
Who runs FlyHandled
- Name
- To be completed before launch
- Legal form
- To be completed before launch
- Registered office
- To be completed before launch
- Registration
- To be completed before launch
- Contact
- To be completed before launch
Questions
Who runs FlyHandled?
The details of the company that runs FlyHandled are completed before launch and will appear on this page.
What does FlyHandled cost?
Checking your flight is free. If we handle the claim, the fee is 25% of what the airline pays, VAT included, plus 15% only if it goes to court, and nothing if it pays nothing.
Can I claim without you?
Yes, for free: write to the airline, then, if it refuses or does not reply, complain to ANPC. Come to us when you would rather not deal with it yourself.
How do I reach you?
The contact address is completed before launch.
Sources9
- Regulation (EC) No 261/2004: EUR-Lexeur-lex.europa.eu
- Air passenger rights: Your Europeeuropa.eu
- Court of Justice of the EU, C-549/07 Wallentin-Hermann v Alitalia, 22 December 2008curia.europa.eu
- Court of Justice of the EU, C-28/20 Airhelp v SAS, 23 March 2021 (press release 39/21)curia.europa.eu
- Court of Justice of the EU, C-12/11 McDonagh v Ryanair, 31 January 2013curia.europa.eu
- Court of Justice of the EU, C-452/13 Germanwings v Henning, 4 September 2014curia.europa.eu
- Autoritatea Națională pentru Protecția Consumatorilor (ANPC)anpc.ro
- Regulation (EC) No 261/2004 as retained: legislation.gov.uklegislation.gov.uk
- Delays and cancellations: UK Civil Aviation Authoritycaa.co.uk